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PRODUCTION DRAFT VERSION

Limited Warranty

[Privoro, LLC] ("Privoro") extends the following exclusive, limited warranty (the "Limited Warranty") to you, the original purchaser of the Privoro Product ("You"). The Limited Warranty extends only to You and is not transferable to anyone who subsequently purchases, leases, or otherwise obtains the Product from You, and applies only to Your personal or business use of the Product. The Limited Warranty is valid only for Products purchased directly from Privoro or from authorized resellers in authorized distribution territories as defined by Privoro and listed on the Privoro website at the time of purchase (the "Distribution Territory"). Unauthorized use or resale of the Product shall render this Limited Warranty null and void.

Privoro warrants that its products will be free from defects in materials and workmanship for the Limited Warranty period. During the Limited Warranty Period Privoro will, at its option: (1) provide replacement parts necessary to repair the product; (2) repair the Product or replace it with a comparable product; or, at Privoro's option, (3) refund to You an amount equal to the remaining limited warranty period of the Product (calculated as follows: the amount You paid for the Product, divided by twelve, multiplied by the number of months remaining on the one-year limited warranty period). Replacement parts and replacement Products will be provided only within an authorized Distribution Territory; will be new or serviceably used, comparable in function and performance to the original part or Product; and will be warranted for the remainder of the original warranty period or, if longer, 90 days after they are shipped to You.

Terms and Conditions (Exclusions and Limitations)
1. Term.

The Warranty Period for Privoro Products is twelve (12) months from the date of original purchase to You, so long as the Product remains in the possession of the original purchaser. Normal wear and tear is specifically not covered by the Limited Warranty.

2. Limitations and Exclusions (What is Not Covered)

This Limited Warranty does not cover, and Privoro is not responsible for:

  1. Delivery, assembly, installation, set-up, or adjustment for original or replacement Products or labor or other costs associated with removal or replacement of the Product
  2. Damage caused by misuse; abuse (including dented, bent, broken, or damaged connectors due to rough handling); accident; fire; flood; wind, lightning, freezing, or other natural weather or exposure conditions of any kind; corrosion or other damage caused by exposure to water or excessive humidity; neglect; theft; vandalism; misplacement; power surges, fluctuations, reductions, or failures; connections to improper voltage or incorrect electrical line voltage; viruses; malware; reckless, willful, or intentional conduct; or any modification or use of the Product that is not authorized or recommended by Privoro
  3. Damage caused by service or attempted service not authorized by Privoro
  4. Damage caused by use that is not in accordance with Product instructions or User Manual, including damages caused by failure to perform cleaning or preventive maintenances
  5. Damages caused by the combination of Products with other non-Privoro products, accessories, parts or components or use of the products, equipment, utilities, services, or parts (including applications, installations, repairs, wiring, or connectors) not supplied or authorized by Privoro which damage the Product or result in service problems
  6. Damage to other non-Privoro products (including smartphones), accessories, parts or components not supplied or authorized by Privoro
  7. Damage or failure due to normal wear and tear, improper assembly or maintenance, or installation of parts or accessories not originally intended for or compatible with the Privoro Product
  8. Uninterrupted or error-free operation of the product
  9. Software, including firmware, installed on or added to the product (for terms of service related to Software, refer to the applicable End User License Agreement)
  10. Cosmetic damage, exterior finish, discoloration of paint or plastic, or other issues that do not affect product functionality
  11. Modifications or adaptations made to enable a Product to operate in a country other than the country for which it was designed, manufactured, approved or authorized for sale, or repair of Products damaged by these modifications

3. Instructions for Obtaining Limited Warranty Service.

To obtain warranty service, first contact Privoro Customer Support by email or telephone:

  1. Email: support@privoro.com
  2. Telephone: +1 (844) PRIVORO774-8676

You may be asked to assist Privoro in diagnosing issues with your Product prior to returning the Product to Privoro, and You agree to provide such assistance. If so requested, you must deliver the Product in either its original packaging or packaging affording an equal degree of protection to the Privoro authorized service facility specified. A dated purchase receipt is required. Privoro may require that you ship the Product or certain parts back to Privoro. If it is determine that the Privoro Product must be returned for inspection, repair, or replacement, Privoro will provide You with shipping materials and a Return Materials Authorization ("RMA") number. You are responsible for paying all freight charges incurred in shipping the defective parts or Product back to Privoro, provided that Privoro will refund the costs incurred if a valid warranty claim is made. You are responsible for assuring that all parts and components are returned to Privoro, and that no personal or third party items or components are sent to Privoro. Privoro will not return and is not responsible for loss or damage to personal or third party items erroneously sent to Privoro. YOU ARE RESPONSIBLE FOR ANY DAMAGE TO THE PRODUCT DURING SHIPMENT TO PRIVORO OR THE AUTHORIZED PRIVORO SERVICE CENTER.

4. Implied Warranties.

TO THE EXTENT PERMITTED BY LAW, THIS WARRANTY AND THE REMEDIES SET FORTH ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL, WRITTEN, STATUTORY, EXPRESS OR IMPLIED. PRIVORO DISCLAIMS ALL STATUTORY AND IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS, TO THE EXTENT PERMITTED BY LAW. IN SO FAR AS SUCH WARRANTIES CANNOT BE DISCLAIMED, ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT IS LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY.

5. Limitation of Liabilty

PRIVORO SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY. PRIVORO'S MAXIMUM LIABILITY IS LIMITED TO THE PURCHASE PRICE YOU PAID FOR THE PRODUCT. PRIVORO IS NOT LIABLE TO YOU FOR EVENTS BEYOND PRIVORO'S CONTROL, ACTS OF GOD, VIRUSES, PROPERTY DAMAGE, LOSS OF USE, INTERRUPTION OF BUSINESS, LOST PROFITS, LOST DATA, OR OTHER CONSEQUENTIAL, PUNITIVE, OR SPECIAL DAMAGES, HOWSOEVER CAUSED, WHETHER FOR BREACH OF WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE. Some states or jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you. This Limited Warranty gives you specific legal rights and you may have other rights which vary from state to state, or by jurisdiction. To the extent limited or restricted by state or local law, these limitations shall apply to the full extent allowable under such law.

6. Unauthorized Repairs

Any attempt to repair the Product may create a risk of injury. PRIVORO IS NOT RESPONSIBLE OR LIABLE FOR ANY DAMAGE, LOSS OR LIABILITY ARISING FROM ANY PERSONAL INJURY INCURRED DURING THE COURSE OF, OR AS A RESULT OF, ANY REPAIR OR ATTEMPTED REPAIR BY YOU OR ANYONE OTHER THAN AN AUTHORIZED SERVICE TECHNICIAN. All repairs attempted by You on the Product are undertaken AT YOUR OWN RISK and Privoro shall have no liability for any injury to person or property arising from such unauthorized repairs

7. International Support

Support, including repair and replacement, is provided only in authorized Distribution Territories. You are responsible for and must comply with all applicable export laws and regulations if You export the Product from the original place of purchase. Customers outside the United States are responsible for paying all freight and brokerage charges incurred in shipping (including importing/exporting costs) any defective parts to Privoro. International Customers are responsible for all customs duties, VAT, GST and other associated taxes and charges.

8. General

This Limited Warranty Statement provides the entire obligation of Privoro with regard to repair, replacement or support of the Product. The Limited Warranty Statement shall not be modified, altered, amended, or supplemented without the written agreement of Privoro which specifically states that such writing is intended to modify, alter, amend or supplement this Limited Warranty Statement. Any additional or altered terms shall be null and void, unless expressly agreed to in writing by Privoro. If any term of this Limited Warranty Statement is determined to be illegal or unenforceable, the legality or enforceability of the remaining provisions shall not be affected or impaired. This Limited Warranty Statement and any sales or obligations created hereunder shall be governed by the laws of the State of Arizona, without regard to the impact of any conflict of laws rules thereunder.

This Limited Warranty gives you specific legal rights. You may also have other rights which vary from state to state, jurisdiction to jurisdiction, or province to province.

This Limited Warranty was last updated on January 4, 2016.