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PRODUCTION DRAFT VERSION

Product [support]

Privoro privacy guard [for iPhone 6/6s]

User [guides]


How to [verify] your protection

Download the Privoro app and follow the onscreen prompts to verify audio and RF protections. The video shows how the app works with your phone and case, providing two-factor authentication and peace of mind that your protections have not been compromised.


Frequently asked [technical] questions

Case
Cover
Charging
Indicator Light
  • I can't get the light to dim down; why won't this feature work?

    To dim the indicator light, active audio masking must be ON. Then brief taps to the button will cycle through the three levels of illumination. If the light is on and the feature is not working, please call customer support, +1 (844) PRIVORO774-8676.

  • What do the different colored lights indicate?

    Solid white light = audio masking is ON and battery level remaining is greater than 15%

    Alternating white/red = audio masking is ON and battery level remaining is less than 15%

    When connected to a USB power source:

    Alternating white/amber = audio masking is ON and the battery level is less than 95%

    Alternating white/green = audio masking is ON and the battery level is greater than 95%

    Solid amber = audio masking is off and the battery level is less than 95%

    Solid green light = audio masking is off and the battery level is greater than 95%

    NOTE: When the case is first connected to a USB power source a green light will flash three times, indicating that the battery is now out of hibernation mode (the mode it is shipped in). This is a one-time occurrence.

Care + Maintenance
  • How can I clean the case itself?

    To ensure maximum performance and prevent damage to your privacy guard, keep the case and cover away from food, water and debris.

    If the gold-plated fingers on the interior of the cover become dirty, use a soft dry cloth and gently wipe the fingers toward the center of the cover, being cautious not to catch, break or bend the fingers on the return stroke.

    When the cover is not on the case, leave the opening of the cover face-down to minimize the risk of debris falling into the cover and onto the fingers. To clean the exterior of the cover and case, use a damp cloth or non-astringent cleaners. Do not spray or saturate the case or cover in liquid.

App
Audio Masking Indicator
  • How do I know if Active Audio Masking is on?

    A solid white light = audio masking is ON and battery charge remaining > 15%

    An alternating white/red = audio masking is ON and charge remaining < 15%

    No light means audio masking is off

    Solid amber = audio masking is off and battery is charging, but < 95%

    Solid green light = audio masking is off and battery is charging, and > 95%

Using Phone Features
Recycling
Sales