Return & Refund Policy

  1. Return Policy. Your return of a Product shipped or otherwise delivered to you will be classified as an unopened and undamaged return, an opened and undamaged return, or a return of a defective or damaged product, all in accordance with the terms and conditions of Privoro’s return policy set forth below. Privoro will determine, in its sole discretion, the appropriate classification of your return, and such determination may result in costs or charges to you.
    1. Unopened and Undamaged Return. Privoro will accept the return of an Unopened Product (defined below) and refund your purchase price for such Product, if and only if the Product is returned to Privoro (postmarked or shipped) within fourteen (14) calendar days from the date it is delivered to you. If Privoro determines your returned Product does not qualify as an Unopened Product, Privoro reserves the right to treat your returned Product as an Opened Return or Defective Return, and you may be charged a fee if appropriate. For purposes of these Terms, "Unopened Product" means (i) the Product is in its original packaging, (ii) the Product is undamaged, (iii) the shrink-wrap covering the Product’s packaging remains in-tact, and (iii) the Product’s packaging remains unopened; and (iv) all security and other verification seals remain sealed. If you break the seal or open the package, you can no longer return the Product as an Unopened Return.
    2. Unopened and Damaged Return. If the Product was damaged by the carrier while in transit to you, as determined by Privoro in its sole discretion, Privoro will either, at your election (A) replace the damaged Product or (B) refund your purchase price for such Product, provided you agree to assist and cooperate with Privoro in connection with any claim Privoro may pursue against such carrier, including (without limitation) the execution and delivery of any related documents and statements.
    3. Opened and Undamaged Return. If you desire to return a Product and such Product remains undamaged, but does not otherwise qualify as an Unopened Product, Privoro will accept the return of such Product, and refund your purchase price (subject to the limitations provided below), if and only if, (A) the Product is returned to Privoro (postmarked or shipped) within fourteen (14) calendar days from the date it is delivered to you, and (B) you submit to Privoro, in whole, an amount equal to the disposal fee assessed against such return ("Disposal Fee"), provided Privoro reserves the right to deduct such Disposal Fee from the total purchase price refunded to you. You agree, acknowledge, and understand that once a Product is opened, we cannot resell the Product as "new" and can only dispose or recycle the parts, and our Disposal Fee represents our losses in connection with such return. The amount of the Disposal Fee may vary by Product, but will be disclosed to you at the time you request the return of a Product in accordance with our return policy. Any charges that were applied for shipping or service fees are not refundable.
    4. Damaged or Defective Products. Any Product that manifests defects in materials or workmanship or is otherwise damaged may be returned, repaired, or replaced solely in accordance with our limited warranty set forth at www.privoro.com/limited-warranty (the "Limited Warranty"), which Limited Warranty is incorporated into these Terms by this reference and made a material part of these Terms. The Limited Warranty is your sole limited warranty for your Product, and if you wish to return your Product under, or pursue a claim based on, our Limited Warranty, you must follow the procedures in our Limited Warranty. Other return policies (including under the Limited Warranty) may apply if the Product is "damaged."
  2. Return Shipping Process. If you wish to return a Product in accordance with our return policy, you must contact Privoro directly, at support@privoro.com, before you attempt to return the Product. Upon contacting Privoro, Privoro will provide you with additional information regarding the return shipping process and any applicable Disposal Fee that is due and payable by you.
  3. Territorial Limitations. Any repair, replacement, or support of the Products provided under the Returns Policy and the Limited Warranty (or any other support service offered in our sole discretion), shall be restricted to, and provided solely within, the Distribution Territory as then in effect on the date the Product is delivered to you. If you purchase a Product within a defined Distribution Territory and later transport the Product outside of the Distribution Territory, Privoro does not provide returns, warranty, out-of-warranty, or aftermarket support of any kind outside the Distribution Territory.

Limited Warranty

[Privoro, LLC] ("Privoro") extends the following exclusive, limited warranty (the "Limited Warranty") to you, the original purchaser of the Privoro Product ("You"). The Limited Warranty extends only to You and is not transferable to anyone who subsequently purchases, leases, or otherwise obtains the Product from You, and applies only to Your personal or business use of the Product. The Limited Warranty is valid only for Products purchased directly from Privoro or from authorized resellers in authorized distribution territories as defined by Privoro and listed on the Privoro website at the time of purchase (the "Distribution Territory"). Unauthorized use or resale of the Product shall render this Limited Warranty null and void.

Privoro warrants that its products will be free from defects in materials and workmanship for the Limited Warranty period. During the Limited Warranty Period Privoro will, at its option: (1) provide replacement parts necessary to repair the product; (2) repair the Product or replace it with a comparable product; or, at Privoro's option, (3) refund to You an amount equal to the remaining limited warranty period of the Product (calculated as follows: the amount You paid for the Product, divided by twelve, multiplied by the number of months remaining on the one-year limited warranty period). Replacement parts and replacement Products will be provided only within an authorized Distribution Territory; will be new or serviceably used, comparable in function and performance to the original part or Product; and will be warranted for the remainder of the original warranty period or, if longer, 90 days after they are shipped to You.

Terms and Conditions (Exclusions and Limitations)

  1. Term.

    The Warranty Period for Privoro Products is twelve (12) months from the date of original purchase to You, so long as the Product remains in the possession of the original purchaser. Normal wear and tear is specifically not covered by the Limited Warranty.

  2. Limitations and Exclusions (What is Not Covered)

    This Limited Warranty does not cover, and Privoro is not responsible for:

    1. Delivery, assembly, installation, set-up, or adjustment for original or replacement Products or labor or other costs associated with removal or replacement of the Product
    2. Damage caused by misuse; abuse (including dented, bent, broken, or damaged connectors due to rough handling); accident; fire; flood; wind, lightning, freezing, or other natural weather or exposure conditions of any kind; corrosion or other damage caused by exposure to water or excessive humidity; neglect; theft; vandalism; misplacement; power surges, fluctuations, reductions, or failures; connections to improper voltage or incorrect electrical line voltage; viruses; malware; reckless, willful, or intentional conduct; or any modification or use of the Product that is not authorized or recommended by Privoro
    3. Damage caused by service or attempted service not authorized by Privoro
    4. Damage caused by use that is not in accordance with Product instructions or User Manual, including damages caused by failure to perform cleaning or preventive maintenances
    5. Damages caused by the combination of Products with other non-Privoro products, accessories, parts or components or use of the products, equipment, utilities, services, or parts (including applications, installations, repairs, wiring, or connectors) not supplied or authorized by Privoro which damage the Product or result in service problems
    6. Damage to other non-Privoro products (including smartphones), accessories, parts or components not supplied or authorized by Privoro
    7. Damage or failure due to normal wear and tear, improper assembly or maintenance, or installation of parts or accessories not originally intended for or compatible with the Privoro Product
    8. Uninterrupted or error-free operation of the product
    9. Software, including firmware, installed on or added to the product (for terms of service related to Software, refer to the applicable End User License Agreement)
    10. Cosmetic damage, exterior finish, discoloration of paint or plastic, or other issues that do not affect product functionality
    11. Modifications or adaptations made to enable a Product to operate in a country other than the country for which it was designed, manufactured, approved or authorized for sale, or repair of Products damaged by these modifications
  3. Instructions for Obtaining Limited Warranty Service.

    To obtain warranty service, first contact Privoro Customer Support by email or telephone:

    1. Email: support@privoro.com
    2. Telephone: +1 (844) 774-8676

    You may be asked to assist Privoro in diagnosing issues with your Product prior to returning the Product to Privoro, and You agree to provide such assistance. If so requested, you must deliver the Product in either its original packaging or packaging affording an equal degree of protection to the Privoro authorized service facility specified. A dated purchase receipt is required. Privoro may require that you ship the Product or certain parts back to Privoro. If it is determine that the Privoro Product must be returned for inspection, repair, or replacement, Privoro will provide You with shipping materials and a Return Materials Authorization ("RMA") number. You are responsible for paying all freight charges incurred in shipping the defective parts or Product back to Privoro, provided that Privoro will refund the costs incurred if a valid warranty claim is made. You are responsible for assuring that all parts and components are returned to Privoro, and that no personal or third party items or components are sent to Privoro. Privoro will not return and is not responsible for loss or damage to personal or third party items erroneously sent to Privoro. YOU ARE RESPONSIBLE FOR ANY DAMAGE TO THE PRODUCT DURING SHIPMENT TO PRIVORO OR THE AUTHORIZED PRIVORO SERVICE CENTER.

  4. Implied Warranties

    TO THE EXTENT PERMITTED BY LAW, THIS WARRANTY AND THE REMEDIES SET FORTH ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL, WRITTEN, STATUTORY, EXPRESS OR IMPLIED. PRIVORO DISCLAIMS ALL STATUTORY AND IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS, TO THE EXTENT PERMITTED BY LAW. IN SO FAR AS SUCH WARRANTIES CANNOT BE DISCLAIMED, ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT IS LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY.

  5. Limitation of Liability

    PRIVORO SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY. PRIVORO'S MAXIMUM LIABILITY IS LIMITED TO THE PURCHASE PRICE YOU PAID FOR THE PRODUCT. PRIVORO IS NOT LIABLE TO YOU FOR EVENTS BEYOND PRIVORO'S CONTROL, ACTS OF GOD, VIRUSES, PROPERTY DAMAGE, LOSS OF USE, INTERRUPTION OF BUSINESS, LOST PROFITS, LOST DATA, OR OTHER CONSEQUENTIAL, PUNITIVE, OR SPECIAL DAMAGES, HOWSOEVER CAUSED, WHETHER FOR BREACH OF WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE. Some states or jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you. This Limited Warranty gives you specific legal rights and you may have other rights which vary from state to state, or by jurisdiction. To the extent limited or restricted by state or local law, these limitations shall apply to the full extent allowable under such law.

  6. Unauthorized Repairs

    Any attempt to repair the Product may create a risk of injury. PRIVORO IS NOT RESPONSIBLE OR LIABLE FOR ANY DAMAGE, LOSS OR LIABILITY ARISING FROM ANY PERSONAL INJURY INCURRED DURING THE COURSE OF, OR AS A RESULT OF, ANY REPAIR OR ATTEMPTED REPAIR BY YOU OR ANYONE OTHER THAN AN AUTHORIZED SERVICE TECHNICIAN. All repairs attempted by You on the Product are undertaken AT YOUR OWN RISK and Privoro shall have no liability for any injury to person or property arising from such unauthorized repairs

  7. International Support

    Support, including repair and replacement, is provided only in authorized Distribution Territories. You are responsible for and must comply with all applicable export laws and regulations if You export the Product from the original place of purchase. Customers outside the United States are responsible for paying all freight and brokerage charges incurred in shipping (including importing/exporting costs) any defective parts to Privoro. International Customers are responsible for all customs duties, VAT, GST and other associated taxes and charges.

  8. General

    This Limited Warranty Statement provides the entire obligation of Privoro with regard to repair, replacement or support of the Product. The Limited Warranty Statement shall not be modified, altered, amended, or supplemented without the written agreement of Privoro which specifically states that such writing is intended to modify, alter, amend or supplement this Limited Warranty Statement. Any additional or altered terms shall be null and void, unless expressly agreed to in writing by Privoro. If any term of this Limited Warranty Statement is determined to be illegal or unenforceable, the legality or enforceability of the remaining provisions shall not be affected or impaired. This Limited Warranty Statement and any sales or obligations created hereunder shall be governed by the laws of the State of Arizona, without regard to the impact of any conflict of laws rules thereunder.

    This Limited Warranty gives you specific legal rights. You may also have other rights which vary from state to state, jurisdiction to jurisdiction, or province to province.

    This Limited Warranty was last updated on January 4, 2016.

Extended Warranty

This Privoro Extended Warranty Plan Agreement (the "Agreement") is provided to you, the original purchaser ("You" or "Customer") in connection with the original purchase of a Privoro Product. The terms of this Agreement together with any applicable Privoro Limited Warranty Statement comprise the entire agreement between Customer and Privoro, LLC ("Privoro," "We," or "Us") with respect to repair or replacement of any Privoro Product. The Extended Warranty Plan extends only to You and is not transferable to anyone who subsequently purchases, leases, or otherwise obtains the Product from You, and applies only to Your personal or business use of the Product. The Extended Warranty Plan is valid only for Products purchased directly from Privoro or from authorized resellers in authorized distribution territories as defined by Privoro and listed on the Privoro website at the time of purchase (the "Distribution Territory"), and any request for services under the Extended Warranty Plan must be made in the same country or authorized Distribution Territory in which the Product was originally purchased. Unauthorized use or resale of the Product shall render this Extended Warranty Plan null and void.

  1. Supported Products

    This Service is available on supported products which include the Privoro Privacy Guard for smartphones and for computers ("Supported Products"). The specific Product covered under this Agreement is described on your invoice or proof of purchase documentation.

  2. Term of Service

    This Agreement commences on the date of original purchase and continues through the Term of Service. The "Term of Service" begins on the date of original purchase and extends for two (2) years. Unless otherwise agreed in writing between Privoro and the Customer, purchases of Services under this Agreement shall be solely for Customer's own internal use and not for resale or service bureau purposes.

  3. Plan Benefits

    The Extended Warranty Plan has two features: (1) extended term of limited warranty coverage and (2) an accidental damage recovery benefit.

    1. Extended Term. The Extended Warranty Plan Period covers defects in materials or workmanship during the Term of Service. During the Term of Service, Privoro will, at its option: (1) provide replacement parts necessary to repair the product; or (2) repair the Product or replace it with a comparable product. Replacement parts and replacement Products will be provided only within an authorized Distribution Territory; will be new or serviceably used, comparable in function and performance to the original part or Product; and will be warranted for the remainder of the original warranty period or, if longer, 90 days after they are shipped to You.

    2. Accidental Damage. The Extended Warranty Plan covers ONE (1) claim for repair or replacement due to accidental breakage or damage, including damage due to moisture or immersion, during the Service Period. Repair or replacement due to accident or exposure is subject to your payment of a DEDUCTIBLE payment of One-Hundred-Twenty-Nine Dollars ($129.00). Upon receipt of the deductible payment, Privoro will replace the damaged Product with a comparable new or like-new Product. Once the damaged Product has been replaced under this Plan, the Accidental Damage benefit has been completely satisfied, and Privoro shall have no further responsibility or obligation for damage or Product failure due to any causes listed in Section 4 (Exclusions).

  4. Limitations and Exclusions (What is Not Covered)

    This Extended Warranty Plan does not cover, and Privoro is not responsible for:

    1. Delivery, assembly, installation, set-up, or adjustment for original or replacement Products or labor or other costs associated with removal or replacement of the Product

    2. Damage caused by misuse; abuse (including dented, bent, broken, or damaged connectors due to rough handling); accident; fire; flood; wind, lightning, freezing, or other natural weather or exposure conditions of any kind; corrosion or other damage caused by exposure to water, liquid content or excessive humidity; neglect; theft; vandalism; misplacement; power surges, fluctuations, reductions, or failures; connections to improper voltage or incorrect electrical line voltage; viruses; malware; reckless, willful, or intentional conduct; or any modification or use of the Product that is not authorized or recommended by Privoro (except that damage caused by accident or water exposure may qualify for one-time replacement subject to a DEDUCTIBLE payment of $129.00)

    3. Damage caused by service or attempted service not authorized by Privoro

    4. Damage caused by use that is not in accordance with Product instructions or User Manual, including damages caused by failure to perform cleaning or preventive maintenance

    5. Damages caused by the combination of Products with other non-Privoro products, accessories, parts or components or use of the products, equipment, utilities, services, or parts (including applications, installations, repairs, wiring, or connectors) not supplied or authorized by Privoro which damage the Product or result in service problems

    6. Damage to other non-Privoro products (including smartphones), accessories, parts or components not supplied or authorized by Privoro

    7. Damage or failure due to normal wear and tear, improper assembly or maintenance, or installation of parts or accessories not originally intended for or compatible with the Privoro Product

    8. Uninterrupted or error-free operation of the product

    9. Software, including firmware, installed on or added to the product (for terms of service related to Software, refer to the applicable End User License Agreement)

    10. Cosmetic damage, exterior finish, discoloration of paint or plastic, or other issues that do not affect product functionality

    11. Modifications or adaptations made to enable a Product to operate in a country other than the country for which it was designed, manufactured, approved or authorized for sale, or repair of Products damaged by these modifications

  5. Expedited Exchange Terms

    Privoro may offer to provide a replacement part or product ("Replacement Item") to you on an Advanced Exchange Basis. Before providing an Advanced Exchange, Privoro may require a valid credit card number and credit authorization or payment for the Replacement Item from You prior to sending you such Replacement Item. We will not charge your credit card for the Replacement Item, or We will refund your payment for such Replacement Item as long as: 1) You return the original part or product to Us within 10 days of your receipt of the Replacement Item and 2) We confirm that Your product issue is covered under the Limited Warranty or the Extended Warranty Plan. If We do not receive Your original part or product within 10 days, We will charge your credit card for the then-current standard price for the Replacement Item, or, if payment was required in advance of shipment, We will not refund your payment. If upon receipt of Your original part or product, We determine that your product issue is not covered under the Extended Warranty Plan, then You will be given the opportunity to return the Replacement Item, at Your sole expense, within ten (10) days from the date We contact you regarding the lack of coverage for your issue, and if you do not return the Replacement Item, then We will charge your credit card for the then-current standard price for the Replacement Item, or, if payment was required in advance of shipment, then We will not refund Your payment. If You require a Replacement Item but do not wish to provide credit authorization or payment pursuant to this paragraph, You will not receive an Advanced Exchange.

  6. Important Additional Information

    Governing Law. THIS AGREEMENT SHALL, TO THE EXTENT PERMITTED BY APPLICABLE LAW, BE GOVERNED BY THE LAWS OF THE STATE OF ARIZONA, WITHOUT REGARD TO CONFLICTS OF LAWS RULES.

    Severability. If any provision of this Agreement is void or unenforceable, the parties agree to delete it and agree that the remaining provisions will continue to be in effect.

    Assignment. Privoro may assign this Service and/or Agreement to qualified third party service providers.

    Complete Agreement. THIS AGREEMENT IS THE COMPLETE AND EXCLUSIVE STATEMENT OF THE AGREEMENT BETWEEN YOU AND PRIVORO, WITH RESPECT TO THE SERVICES DESCRIBED HEREIN. THIS AGREEMENT SUPERSEDES ALL PRIOR ORAL AND WRITTEN PROPOSALS AND COMMUNICATIONS PERTAINING TO THE SUBJECT MATTER HEREOF, EXCEPT AND TO THE EXTENT OF THE LIMITED WARRANTY STATEMENT WHICH REMAINS IN EFFECT WITH REGARD TO AND DURING THE LIMITED WARRANTY PERIOD.

    Cancellation. YOU MAY CANCEL THIS AGREEMENT BY PROVIDING TO PRIVORO AT LEAST THIRTY (30) DAYS WRITTEN NOTICE OF THE DECISION TO CANCEL. PRIVORO WILL ISSUE A REFUND TO YOU FOR ANY UNUSED PORTION OF THE SERVICE TERM FOR WHICH YOU HAVE PAID. IF MORE THAN THIRTY (30) DAYS HAVE TRANSPIRED FOR THE CURRENT CONTRACT YEAR, THEN A REFUND WILL NOT BE PAID FOR THAT CURRENT CONTRACT YEAR. THE BASE LIMITED WARRANTY MAY NOT BE CANCELLED. CANCELLATION OF EXTENDED WARRANTIES OR ADDITIONAL SERVICES AT ANY TIME AFTER THE ORDER IS PLACED MAY REDUCE ANY APPLICABLE DISCOUNT AND MAY REQUIRE RETURN OF THE COMPLETE PRODUCT.

    Privoro may cancel this Service at any time during the Service term for any of the following reasons:

    1. Customer fails to pay the total price for this Service in accordance with the invoice terms;

    2. Customer refuses to cooperate with the assisting analyst;

    3. Customer fails to abide by all of the terms and conditions set forth in this Agreement;

    Cancelation: Calculation of Refund. You may cancel this Agreement at any time by following the procedures for cancelation set forth in this Agreement. If you cancel this Agreement within 30 days of receipt of this Agreement, you will receive a full refund if no claims have been made against the contract. If any claim has been made against the contract, then you will receive a pro-rata refund based on the retail value of any service performed. If you cancel this Agreement after thirty (30) days of your receipt of this Agreement, you are entitled to a pro-rata refund as follows: Refund = The Total Price minus (a) the number of days from the date you receive the covered hardware until we receive notice of your cancellation divided by the term of this Agreement; (b) 0.1 multiplied by the Total Price; and (c) the cost of any repair or replacement provided to you before cancellation.

    Geographic limitations & relocation. This Service will be delivered to the site(s) indicated on the Customer's invoice. This Service is not available in all areas. In situations when relocation occurs to a destination country where the Service is already available, Privoro will use commercially reasonable efforts to honor the Service obligation, per the terms of Service in the destination country. In situations where relocation occurs to a country where the Service is unavailable, the Service does not transfer. Service options, including service levels and technical support hours will vary by geography and certain options may not be available for purchase in Customer's location.

    State-Specific Provisions for U.S. Customers who purchased for personal, family, or household purposes. The terms stated in this paragraph are specific to warranties and services purchased for a separate charge in certain states. Some states provide specific statutory rights and remedies related to extended service agreements. If you a permanent resident of such a state, you may have certain rights that are specific to or supplemental to the rights and remedies contained here. If you are not a permanent resident of such a state, then you are not eligible for these rights and/or remedies. The obligations of Privoro under this Agreement are provided by Privoro, LLC, and are backed by the full faith and credit of Privoro, LLC.

  7. Instructions for Obtaining Extended Warranty Service.

    To obtain warranty service, first contact Privoro Customer Support by email or telephone:

    1. Email: support@privoro.com
    2. Telephone: +1 (844) 774-8676

    You may be asked to assist Privoro in diagnosing issues with your Product prior to returning the Product to Privoro, and You agree to provide such assistance. If so requested, you must deliver the Product in either its original packaging or packaging affording an equal degree of protection to the Privoro authorized service facility specified. A dated purchase receipt is required. Privoro may require that you ship the Product or certain parts back to Privoro. If it is determine that the Privoro Product must be returned for inspection, repair, or replacement, Privoro will provide You with shipping materials and a Return Materials Authorization ("RMA") number. You are responsible for paying all freight charges incurred in shipping the defective parts or Product back to Privoro, provided that Privoro will refund the costs incurred if a valid warranty claim is made. You are responsible for assuring that all parts and components are returned to Privoro, and that no personal or third party items or components are sent to Privoro. Privoro will not return and is not responsible for loss or damage to personal or third party items erroneously sent to Privoro. YOU ARE RESPONSIBLE FOR ANY DAMAGE TO THE PRODUCT DURING SHIPMENT TO PRIVORO OR THE AUTHORIZED PRIVORO SERVICE CENTER.

  8. Implied Warranties

    TO THE EXTENT PERMITTED BY LAW, THIS WARRANTY AND THE REMEDIES SET FORTH ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL, WRITTEN, STATUTORY, EXPRESS OR IMPLIED. PRIVORO DISCLAIMS ALL STATUTORY AND IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS, TO THE EXTENT PERMITTED BY LAW. IN SO FAR AS SUCH WARRANTIES CANNOT BE DISCLAIMED, ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT IS LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY.

  9. Limitation of Liability

    PRIVORO SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY. PRIVORO'S MAXIMUM LIABILITY IS LIMITED TO THE PURCHASE PRICE YOU PAID FOR THE PRODUCT. PRIVORO IS NOT LIABLE TO YOU FOR EVENTS BEYOND PRIVORO'S CONTROL, ACTS OF GOD, VIRUSES, PROPERTY DAMAGE, LOSS OF USE, INTERRUPTION OF BUSINESS, LOST PROFITS, LOST DATA, OR OTHER CONSEQUENTIAL, PUNITIVE, OR SPECIAL DAMAGES, HOWSOEVER CAUSED, WHETHER FOR BREACH OF WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE. Some states or jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you. This Extended Warranty Plan gives you specific legal rights and you may have other rights which vary from state to state, or by jurisdiction. To the extent limited or restricted by state or local law, these limitations shall apply to the full extent allowable under such law.

  10. Unautorized Repairs

    Any attempt to repair the Product may create a risk of injury. PRIVORO IS NOT RESPONSIBLE OR LIABLE FOR ANY DAMAGE, LOSS OR LIABILITY ARISING FROM ANY PERSONAL INJURY INCURRED DURING THE COURSE OF, OR AS A RESULT OF, ANY REPAIR OR ATTEMPTED REPAIR BY YOU OR ANYONE OTHER THAN AN AUTHORIZED SERVICE TECHNICIAN. All repairs attempted by You on the Product are undertaken AT YOUR OWN RISK and Privoro shall have no liability for any injury to person or property arising from such unauthorized repairs.

  11. International Support

    Support, including repair and replacement, is provided only in authorized Distribution Territories. You are responsible for and must comply with all applicable export laws and regulations if You export the Product from the original place of purchase. Customers outside the United States are responsible for paying all freight and brokerage charges incurred in shipping (including importing/exporting costs) any defective parts to Privoro. International Customers are responsible for all customs duties, VAT, GST and other associated taxes and charges.

    This Extended Warranty Plan gives you specific legal rights. You may also have other rights which vary from state to state, jurisdiction to jurisdiction, or province to province.

    This Extended Warranty was last updated on January 5, 2016.

Offer and Acceptance; Cancellation Policy

  1. Any prices, quotations, and descriptions made by us, or referred to on our Site, with respect to the Product, are pre-sale notices only, subject to availability, do not constitute an offer, and may be withdrawn or revised at any time prior to our express acceptance of your order (as described below).

  2. While we make every effort to ensure our Products are available at the time you submit your (i) order for a Product or (ii) request (or agreement) to borrow a Product (each, a "Requisition"), we cannot guarantee such Product will be in stock, be immediately available, or be available for distribution or delivery in all parts of the Distribution Territory (as defined below). We may reject such Requisition, without liability, if we are unable to process or fulfill such Requisition for any reason. If this is the case, we will refund any prior payment that you have made for that Product.

  3. Your submission of a Requisition constitutes your offer to us to purchase or borrow the Product, as applicable, on these Terms, and is subject to our subsequent acceptance.

  4. BY SUBMITTING A REQUISITION, YOU AFFIRM YOU ARE OF LEGAL AGE TO ACCEPT AND ASSENT TO THESE TERMS. IF YOU SUBMIT A REQUISITION ON BEHALF AN ORGANIZATION OR ENTITY YOU AFFIRM YOU HAVE THE LEGAL RIGHT AND AUTHORITY TO BIND SUCH ORGANIZATION OR ENTITY TO THESE TERMS.

  5. Prior to such acceptance, an automatic email may be generated to acknowledge such Requisition. Please note that any such acknowledgement does not constitute a formal acceptance of such Requisition.

  6. We reserve the right to require additional verifications or information before accepting any Requisition. Our acceptance of your Requisition occurs at the earlier of (i) the time we charge your credit card or other payment for the Product and/or shipment of the Product, if applicable, or (ii) otherwise fulfill your Requisition (collectively, "Acceptance"). If applicable, your Requisition is not complete until full payment for the shipment of the Product has been received.

  7. After Acceptance, you may not modify or cancel your Requisition without our prior written consent; provided, however, (i) we may cancel your order at any time after Acceptance and prior to shipment for any reason in our sole discretion, and in such event, we will issue you a credit or refund; and (ii), for any "pre-orders" of the Product (as specifically identified on the Site), you are permitted to cancel your pre-order up until such time as the Product has been shipped (the foregoing collectively constitutes our "Cancellation Policy").

Terms & Conditions

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BECAUSE THEY CONTAIN IMPORTANT INFORMATION CONCERNING YOUR RIGHTS AND OBLIGATIONS REGARDING YOUR PURCHASE AND/OR USE OF PRIVORO PRODUCTS, AS WELL AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY.

WE RECOMMEND THAT YOU PRINT OR SAVE A COPY OF THESE TERMS OF SALE AS A RECORD OF YOUR TRANSACTION.

  1. Scope and Application

    These Terms and Conditions (these "Terms") apply to all offers, sales, purchases, and borrowings of the products and related items and accessories (collectively, the "Product") offered, sold, or loaned to you by Privoro LLC, an Arizona limited liability company ("Privoro") and/or its affiliates. If you do not wish to be bound by these Terms, you must notify us and return your Product pursuant to our return policy detailed below. We reserve the right to amend or update these Terms at any time by posting such amended or updated Terms on privoro.com (the "Site"). Each time you return to the Site, place a new order for, or borrow, any Product, it is your responsibility to confirm the terms and conditions then applicable to your use, purchase, or borrowing of such Product. If we modify the Terms after you place an order for a Product, we will notify you at or before our acceptance of your order.

    References to "us", "we" or "our" shall be construed to mean Privoro and its affiliates; and references to "you" or "your" shall be construed to mean the purchaser of the Product or any person borrowing a Product directly from Privoro.

  2. End-User Sales Only

    All purchases and borrowings of any Product are for end-users only and for your own internal use. Resale of any Products is prohibited, and any unauthorized resale does not convey any rights under these Terms to any unauthorized buyer or user.

  3. Purchases are Final

    ALL PURCHASES OF THE PRODUCT THROUGH THE SITE ARE FINAL, NON-CANCELABLE AND NON-REFUNDABLE, EXCEPT AS SPECIFIED IN THE APPLICABLE CANCELLATION POLICY AND RETURNS POLICY SET FORTH BELOW.

  4. Offer and Acceptance; Cancellation Policy

    1. Any prices, quotations, and descriptions made by us, or referred to on our Site, with respect to the Product, are pre-sale notices only, subject to availability, do not constitute an offer, and may be withdrawn or revised at any time prior to our express acceptance of your order (as described below).

    2. While we make every effort to ensure our Products are available at the time you submit your (i) order for a Product or (ii) request (or agreement) to borrow a Product (each, a "Requisition"), we cannot guarantee such Product will be in stock, be immediately available, or be available for distribution or delivery in all parts of the Distribution Territory (as defined below). We may reject such Requisition, without liability, if we are unable to process or fulfill such Requisition for any reason. If this is the case, we will refund any prior payment that you have made for that Product.

    3. Your submission of a Requisition constitutes your offer to us to purchase or borrow the Product, as applicable, on these Terms, and is subject to our subsequent acceptance.

    4. BY SUBMITTING A REQUISITION, YOU AFFIRM YOU ARE OF LEGAL AGE TO ACCEPT AND ASSENT TO THESE TERMS. IF YOU SUBMIT A REQUISITION ON BEHALF AN ORGANIZATION OR ENTITY YOU AFFIRM YOU HAVE THE LEGAL RIGHT AND AUTHORITY TO BIND SUCH ORGANIZATION OR ENTITY TO THESE TERMS.

    5. Prior to such acceptance, an automatic email may be generated to acknowledge such Requisition. Please note that any such acknowledgement does not constitute a formal acceptance of such Requisition.

    6. We reserve the right to require additional verifications or information before accepting any Requisition. Our acceptance of your Requisition occurs at the earlier of (i) the time we charge your credit card or other payment for the Product and/or shipment of the Product, if applicable, or (ii) otherwise fulfill your Requisition (collectively, "Acceptance"). If applicable, your Requisition is not complete until full payment for the shipment of the Product has been received.

    7. After Acceptance, you may not modify or cancel your Requisition without our prior written consent; provided, however, (i) we may cancel your order at any time after Acceptance and prior to shipment for any reason in our sole discretion, and in such event, we will issue you a credit or refund; and (ii), for any "pre-orders" of the Product (as specifically identified on the Site), you are permitted to cancel your pre-order up until such time as the Product has been shipped (the foregoing collectively constitutes our "Cancellation Policy").

  5. Product Price and Payment Terms

    1. Prices payable for the Product are those in effect at the time of dispatch or delivery of the Product, unless otherwise expressly agreed to by you and us. Prices may be indicated on our Site or in our acknowledgement of a Requisition, but the definitive price in the event of any discrepancy is the price then in effect at the time of dispatch or delivery of the Product (unless otherwise agreed to by us).

    2. We have the right at any time prior to our Acceptance to withdraw any discount and/or to revise prices to take into account increases in costs including, without limitation, costs of any materials, shipping, labor or the increase or imposition of any tax, duty or other levy and any variation in foreign currency exchange rates. We also reserve the right to notify you of any mistakes in the Product descriptions or errors in pricing prior to Product dispatch or delivery. In the event we do so, we will continue with fulfillment of the Requisition upon receipt of your acknowledgment that the Product will be provided in accordance with such revised description or corrected price.

    3. The places that we deliver the Product are listed on our Site (the "Distribution Territory"). We do not guarantee Acceptance of your order for places of delivery that are located outside of the Distribution Territory.

    4. Unless otherwise specified, prices quoted are exclusive of: (i) the costs of shipping or carriage to the agreed place of delivery within the Distribution Territory (estimated charges for which are stated on the Site); and (ii) value-added tax and any other tax or duty which must be added to the price payable where applicable. You agree to pay for taxes and shipping of the Product prior to shipment, as such costs may be estimated by us when you submit your Requisition.

    5. ALL SHIPPING COST INFORMATION ON OUR SITE IS BASED ON OUR CURRENT UNDERSTANDING OF THE PROPERTIES OF THE FINISHED PRODUCT AND ARE BEST ESTIMATES ONLY AND SUBJECT TO CHANGE. SHIPPING COSTS SHALL BE ASSESSED, AND COLLECTED, PRIOR TO SHIPMENT.

    6. Payment for both the Product and shipment of the Product shall be made prior to delivery and by such methods as may be indicated by us (and not by any other means unless we have given our prior agreement).

    7. We will charge credit or debit cards prior to shipment or other dispatch or delivery of the Product. We reserve the right to verify credit or debit card payments prior to Acceptance.

  6. Terms of Delivery

    1. Delivery timeframes specified by us, whether on our Site, in any acknowledgement of a Requisition, or elsewhere, are estimates only. While we endeavor to meet such delivery timeframes, we do not undertake to dispatch or deliver the Product by a particular date or dates and shall not be liable to you in respect of any delays or failure to dispatch or deliver the Product to you by a particular date or dates.
    2. Delivery shall be to a valid address within the Distribution Territory submitted by you and subject to Acceptance ("Delivery Address"). You must check the Delivery Address on any acknowledgement or other correspondence we provide you, and you must notify us, without delay, of any errors or omissions. We reserve the right to charge you for any extra costs arising from changes you make to the Delivery Address after you submit a Requisition.
    3. Except to the extent required as a result of any mandatory rights you have as a consumer under applicable law (or as otherwise expressly provided in these Terms), you shall not be entitled to reject the Product, in whole or in part, by reason of partial or incomplete delivery and shall pay, in full, notwithstanding partial delivery or incomplete delivery unless you notify us in writing of any claim within 14 days of the later of (i) the date you receive our related invoice or (ii) the date you receive delivery of the Product, whereupon you must nevertheless pay us for the quantity actually delivered and not returned within such 14 day period.
    4. Except as otherwise expressly provided in these Terms, risk of loss of, and/or damage to the Product, passes to you on delivery or when placed in your possession or that of any carrier or transportsss, whichever shall occur first.
  7. Return Policy

    1. Return Policy. Your return of a Product shipped or otherwise delivered to you will be classified as an unopened and undamaged return, an opened and undamaged return, or a return of a defective or damaged product, all in accordance with the terms and conditions of Privoro’s return policy set forth below. Privoro will determine, in its sole discretion, the appropriate classification of your return, and such determination may result in costs or charges to you.

      1. Unopened and Undamaged Return. Privoro will accept the return of an Unopened Product (defined below) and refund your purchase price for such Product, if and only if the Product is returned to Privoro (postmarked or shipped) within fourteen (14) calendar days from the date it is delivered to you. If Privoro determines your returned Product does not qualify as an Unopened Product, Privoro reserves the right to treat your returned Product as an Opened Return or Defective Return, and you may be charged a fee if appropriate. For purposes of these Terms, "Unopened Product" means (i) the Product is in its original packaging, (ii) the Product is undamaged, (iii) the shrinkwrap covering the Product’s packaging remains in-tact, and (iii) the Product’s packaging remains unopened; and (iv) all security and other verification seals remain sealed. If you break the seal or open the package, you can no longer return the Product as an Unopened Return.
      2. Unopened and Damaged Return. If the Product was damaged by the carrier while in transit to you, as determined by Privoro in its sole discretion, Privoro will either at your election (A) replace the damaged Product or (B) refund your purchase price for such Product, provided you agree to assist and cooperate with Privoro in connection with any claim Privoro may pursue against such carrier, including (without limitation) the execution and delivery of any related documents and statements.
      3. Opened and Undamaged Return. If you desire to return a Product and such Product remains undamaged, but does not otherwise qualify as an Unopened Product, Privoro will accept the return of such Product, and refund your purchase price (subject to the limitations provided below), if and only if, (A) the Product is returned to Privoro (postmarked or shipped) within fourteen (14) calendar days from the date it is delivered to you, and (B) you submit to Privoro, in whole, an amount equal to the disposal fee assessed against such return ("Disposal Fee"), provided Privoro reserves the right to deduct such Disposal Fee from the total purchase price refunded to you. You agree, acknowledge, and understand that once a Product is opened, we cannot resell the Product as "new" and can only dispose or recycle the parts, and our Disposal Fee represents our losses in connection with such return. The amount of the Disposal Fee may vary by Product, but will be disclosed to you at the time you request the return of a Product in accordance with our return policy. Any charges that were applied for shipping or service fees are not refundable.
      4. Damaged or Defective Products. Any Product that manifests defects in materials or workmanship or is otherwise damaged may be returned, repaired, or replaced solely in accordance with our limited warranty set forth at www.privoro.com/legal (the "Limited Warranty"), which Limited Warranty is incorporated into these Terms by this reference and made a material part of these Terms. Unless you elect to purchase additional warranties from Privoro, the Limited Warranty is your sole limited warranty for your Product, and if you wish to return your Product under, or pursue a claim based on, our Limited Warranty, you must follow the procedures in our Limited Warranty. Other return policies (including under the Limited Warranty) may apply if the Product is "damaged."
    2. Return Shipping Process. If you wish to return a Product in accordance with our return policy, you must contact Privoro directly, at support@privoro.com, before you attempt to return the Product. Upon contacting Privoro, Privoro will provide you with additional information regarding the return shipping process and any applicable Disposal Fee that is due and payable by you.
    3. Territorial Limitations. Any repair, replacement, or support of the Products provided under the Returns Policy and the Limited Warranty (or any other support service offered in our sole discretion), shall be restricted to, and provided solely within, the Distribution Territory as then in effect on the date the Product is delivered to you. If you purchase a Product within a defined Distribution Territory and later transport the Product outside of the Distribution Territory, Privoro does not provide returns, warranty, out-of-warranty, or aftermarket support of any kind outside the Distribution Territory.
  8. Disclaimer

    Except as expressly provided in the Limited Warranty and as otherwise permitted by applicable law, you acknowledge and agree (a) that the Products are provided to you on an "as is" basis, without any warranty of any kind; and (b) all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement of any third party right with respect to the Products or any services related to the Products are expressly disclaimed to the fullest extent permitted by law. Refer to our Limited Warranty set forth at www.privoro.com/legal or the documentation received with your Products for product warranty information.

    No warranty or representation is given that the functions of a Product will meet your requirements, that the operation of the Product will be uninterrupted or error-free, or that any defects in the Products will be corrected. Furthermore, no warranty or representation is given regarding the use or the results of the use of the Products or the adequacy of the Products. No oral or written information or advice given by any person or entity shall create a warranty or representation or in any way increase the scope of any warranty offered by us. Some states or jurisdictions do not allow the exclusion of implied warranties or limitations on how long an implied warranty may last, so the above limitations may not apply to you.

  9. Ownership

    1. You acknowledge and agree that Privoro is and remains the sole and exclusive owner of any and all intellectual property in, to, under, or with respect to the Product. You further agree that nothing in these Terms shall be construed as granting any rights to you, whether by license, implication, estoppel, or otherwise, in, under, or with respect to, any patent, copyright, or other intellectual property or other proprietary rights of Privoro.
    2. You shall not perform any act or omit to perform an act that interferes with or encumbers the intellectual property or other proprietary rights of Privoro. In no event shall you be permitted to copy, decompile, reverse engineer, disassemble, modify, or create derivative works of the Product or any part thereof. You may not make the Product available for access or use by any other person or entity, including but not limited to acting as a service bureau. All components of the Product are provided as part of a bundle and may not be separated from the bundle and distributed as standalone products.
  10. Limitations of Liability

    THE LIMITED WARRANTY SET FORTH ABOVE IS THE COMPLETE WARRANTY FOR THE PRODUCTS AND STATES YOUR EXCLUSIVE REMEDIES.

    TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WHETHER OR NOT WE WERE AWARE OR ADVISED OF THE POSSIBILITY OF DAMAGES, AND WHETHER OR NOT ANY REMEDY PROVIDED HEREIN FAIL THEIR ESSENTIAL PURPOSE, OUR AGGREGATE LIABILITY (WHETHER FOR BREACH OF CONTRACT, TORT, OR ANY OTHER LEGAL THEORY) SHALL IN NO CIRCUMSTANCE EXCEED THE COST OF THE PRODUCT YOU ORDERED OR BORROWED; AND IN NO EVENT SHALL WE BE LIABLE FOR SPECIAL, INCIDENTAL, INDIRECT, FORESEEABLE, OR CONSEQUENTIAL DAMAGES, LOST PROFITS, LOST REVENUE, OR COST OF COVER. OUR LIABILITY SHALL IN NO CIRCUMSTANCE EXTEND TO ANY UNAUTHORIZED USE OF THE PRODUCT.

  11. Product Specifications

    1. THE PRODUCT IS TO BE USED SOLELY FOR YOUR OWN INTERNAL USE, AND NOT FOR RESALE OR EXPORT, AND AS DEMONSTRATED AND INTENDED, AND IN ACCORDANCE WITH, ITS AUTHORIZED OR ACCOMPANYING INSTRUCTION MATERIALS. WE SHALL BEAR NO RESPONSIBILITY FOR ANY INCIDENTS OR INJURIES ARISING FROM ANY UNAUTHORIZED USE OF THE PRODUCT.
    2. All Product specifications, illustrations, drawings, particulars, dimensions, performance data and other information on our Site or made available by us are intended to represent no more than a general illustration of the Product and its features and do not constitute a warranty or representation by us that the Product will conform with the same. YOU UNDERSTAND AND ACCEPT THAT ALL REPRESENTATIONS OR IMAGES OF THE PRODUCT ON OUR SITE ARE OF A PRELIMINARY NATURE AND THESE ITEMS ARE INTENDED TO SERVE AS REPRESENTATIVE RENDERINGS AND ARE SUBJECT TO CHANGE. THE FINISHED DELIVERY PRODUCT MAY VARY SIGNIFICANTLY IN APPEARANCE, DIMENSIONS, AND/OR WEIGHT.
    3. You are prohibited from rebranding or attempting to pass the product off as originating from any source other than Privoro.
  12. Regulatory Consents, Customs Duties and Export

    1. If any license or consent of any government or other authority is required for the acquisition, carriage, or use of the Product by you in any part of the Distribution Territory, you shall obtain such license or consent at your own expense and, if necessary, produce evidence of the same to us on demand. Any additional expenses or charges incurred by us resulting from such failure shall be met by you.
    2. The Product that is licensed or sold to you under these Terms may be subject to export control laws and regulations in the Distribution Market or other relevant jurisdiction where you take delivery or use the Product. You shall be responsible for complying with those laws and will not do anything to breach them.
    3. You may be subject to customs charges, import duties, and taxes, which are levied when the Product reaches your specified destination. Any such additional charges for customs clearance or import duties or taxes must be met, paid, and satisfied by you. You should contact the local customs office in the relevant jurisdiction for further information on customs policies or duties.
  13. Indemnification

    You agree to indemnify, defend and hold harmless, Privoro, its affiliates, distributors, fulfillers, and each of their respective officers, directors, employees, agents, licensors, representatives, and third party providers to the Site from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these Terms by you. Privoro reserves the right to assume, at its sole expense, the exclusive defense and control of any matter subject to indemnification by you, in which event you will fully cooperate with Privoro in asserting any available defenses.

  14. General Terms

    1. We will neither be liable or responsible to you, nor held in breach or default under these Terms (or any other agreement) for any loss or damage which may be suffered as a direct or indirect result of us being prevented, hindered, or delayed in our performance under these Terms due to the occurrence of any circumstance beyond our reasonable control including, without limitation, any act of God, war, riot, civil commotion or disturbance, government action, embargoes, explosion, fire, flood, storm, accident, strike, lock-out, trade dispute or labor disturbance, breakdown of plant or machinery, or interruption in the supply of power or materials, and in such event we may elect (in our sole discretion) to cancel your order and refund any payments you may have made.
    2. You acknowledge these Terms supersede and cancel all previous contracts, agreements and working arrangements whether oral or written, express or implied, between you and Privoro. These Terms prevail over any other terms or conditions contained in or referred to elsewhere or implied by trade, custom, or course of dealing. Any purported terms or conditions to the contrary are hereby excluded to the fullest extent legally permitted.
    3. To the fullest extent permitted under applicable law, we reserve the right to modify these Terms upon prior written notice to you with effect for the future—subject to your right to reject, by way of written notice, our modifications to these Terms with respect to any Requisitions for which Acceptance, but not yet fulfillment, has occurred.
    4. No waiver of any term or condition under these Terms shall be effective unless made in a writing signed by us. The waiver of any breach of any Term shall not be construed as a waiver of any subsequent breach or condition.
    5. The construction validity and performance of these Terms shall be governed exclusively by the federal law or laws of the State of Arizona, as applicable, without regard to any choice of law provision that would compel the application of any other law. Any disputes under this Agreement shall be brought exclusively in the state courts and the federal courts located in Maricopa County, Arizona, and the parties irrevocably submit to the jurisdiction and venue of these courts.
    6. We may assign, transfer, or otherwise delegate our rights and obligations under these Terms, in whole or in part, at any time without notice to you. You may not assign these Terms, or transfer any rights or license sold hereunder.
  15. Acknowledgement

    By submitting a Requisition and opening the Product’s packaging, you acknowledge that you have read these Terms agree to be bound by them.

    Last revised June 1, 2017

Privoro Privacy Policy

This Privacy Policy ("Policy") describes the information privacy practices of Privoro LLC and its affiliates and related entities ("Privoro" or "we" or "us") and is posted on our websites and mobile applications ("Online Services"). It covers the information that we collect about you, how we use and share your information, and your choices regarding our collection and use.

If you have any questions or concerns regarding this Policy, please Contact Us as provided at the end of this Policy.

By accessing our Online Services, ordering products, communicating or otherwise interacting with us, you acknowledge that you have read, understood, and agree to our collection, storage, use, and disclosure of your Information as described in this Policy.

  1. Information Covered By This Policy
  2. Changes To This Policy
  3. Information Collected
  4. How We Use Your Information
  5. How We Share Your Information
  6. Your Choices
  7. Information Security
  8. Links, Third-Party Websites, and Social Media Platforms
  9. Users Outside the United States
  10. Children's Privacy
  11. California Residents' Privacy Rights
  12. Email Security
  13. Contact Us
  14. Last Update
  1. Information Covered by This Policy

    This Policy applies to information collected about you by us and our third party service providers. As used herein, "Personal Information" means information that personally identifies you, and "Non-Personal Information" means information that relates to you but does not directly identify you. "Information" is collectively used herein to refer to both Personal Information and Non-Personal Information. This Policy does not apply to any third parties or any websites that might be linked to our Online Services or products.

  2. Changes To This Policy

    We may update this Policy from time to time effective upon posting the revised Policy, along with the date on which it was most recently updated, on our Online Services. Please periodically review this Policy for updates. If a change to this Policy materially affects the use or disclosure of your Personal Information, we will notify you via email or by placing a more prominent notice on our home page located at https://priovoro.com. A link to this Policy is also available any time you place an online order. By continuing to use our Online Services, order products, provide us information, or otherwise interact with us thereafter, you agree to accept such changes to this Policy. Please contact us as described below if you would like information regarding any Policy changes.

  3. Information Collected

    We and our third party service providers collect Information about you from a variety of sources, including Personal Information you provide directly to us when you purchase any of our products, and Information we collect about you when you access or use our Online Services and otherwise interact with us.

    Information You Provide Us. If you create an account, order or purchase a product from us, request information from us, or otherwise communicate or interact with us online or otherwise, we collect certain Personal Information that you provide to us such as your name, address, email, telephone number, mobile number, and credit card or other payment information. If you provide Personal Information to us you are telling us that such Personal Information is both true and accurate and that you are authorized to provide it to us.

    Information Collected Automatically. Our Online Services, email messages, and advertisements use various tracking technologies that may include cookies, log file information, web beacons, and location data (collectively, "Data Collection Tools") to automatically collect Information from you. We, along with our third party business partners and service providers, use Data Collection Tools for a variety of purposes, including enhancing your online experience and our product offerings. We treat Information automatically collected as Non-Personal Information. Please see below for more information regarding the Data Collection Tools that we may us.

    Cookies: We and our business partners use "cookies" on our Online Services. A cookie is a small piece of data stored by your Web browser on your computer or mobile device. We use cookies to identify the areas of our Online Services you have visited or customized, so the next time you visit us those pages may be readily accessible.

    Log File Information: Log file information is automatically reported by your browser or mobile device each time you access our Online Services. When you use our Online Services, we automatically record certain log file information such as your web request, Internet Protocol (IP) address, browser type, referring / exit pages and URLs, number of clicks and how you interact with Linked Sites, domain names, landing pages, pages viewed, and other such information.

    Web Beacons: When you use our Online Services, we use web beacons (also known as a "pixel tag" or "clear gif") which is typically a one-pixel image used to pass information from your computer or mobile device to a website and is used to anonymously track your online usage patterns. In addition, we may also use clear gifs in HTML-based emails sent to our users to track which emails are opened and which links are clicked by recipients. This information facilitates more accurate reporting and improvement of our Online Services.

    Online Analytics: We may use third party analytics tools, such as Google Analytics, to help us measure traffic and usage trends for our Online Services. These tools collect Information sent by your browser or mobile device, including the pages you visit and other Information that assists us in improving our Online Services and offerings.

    Information We May Receive From Third Parties. We may receive Information about you from third parties such as our business partners and service providers.

    Advertisers. We engage advertising companies to place our advertising on publisher websites on the Internet. These advertising companies collect Information from you which may include your IP address, device ID, browser information, location information, and internet and on-line usage, as well as Information logged from your hardware or device. The information practices of these third parties are governed by their own privacy policies and are not covered by this Policy, and we are not responsible for the privacy practices of advertisers or ad serving technology companies.

  4. How We Use Your Information

    We use your Information, including Personal Information, for a variety of business purposes, including:

    1. providing our products to you;
    2. processing orders and payments;
    3. providing our Online Services to you;
    4. processing, creating, and managing your accounts with us;
    5. communicating with you;
    6. notifying you of product recalls or to provide other information concerning products you have purchased;
    7. responding to your inquiries, comments, or postings;
    8. customer service and technical support, which may include responding to your requests, resolving issues, and/or troubleshooting problems;
    9. improving and customizing our products, Online Services, communications, and advertisements;
    10. for internal operations such as enhancing our products offerings and to conduct research and analysis;
    11. for marketing purposes;
    12. to assist in loss prevention and anti-fraud measures;
    13. to enforce our Terms of Sale, Terms and Conditions, and any other applicable terms and conditions and agreements;
    14. to comply with applicable laws, regulations, and legal processes; and/or
    15. to protect the security and integrity of our business, Online Services, customers, and third party business partners and service providers.

    We may combine all the Information we collect or receive about you for any of the foregoing purposes.

  5. How We Share Your Information

    We share and disclose your Personal Information under the following circumstances:

    1. with third parties that provide a variety of services on our behalf, including the development, maintenance, and support of our Online Services; credit card processing; shipping; data management, storage, and analysis; communications; promotional services; and marketing;
    2. with third party business partners in connection with our Online Services, product sales and fulfillment, and for marketing purposes;
    3. to comply with law, a court order, or other legal process, or in connection with a legal investigation;
    4. as may be necessary to protect the rights and interests of Privoro, its third party business partners and service providers, and our and their respective employees, customers, visitors, users, or any other person or entity;
    5. to enforce our Terms of Sale, Terms and Conditions, and any other applicable terms and conditions and other agreements;
    6. in the event of a corporate transaction, including a merger, acquisition, financing, dissolution, transaction or proceeding involving the sale, transfer, divestiture, or disclosure of all or a portion of Privoro's business or assets. In the event of an insolvency, bankruptcy, or receivership, Personal Information may also be transferred as a business asset of Privoro. If another third party acquires Privoro or its affiliates, whether through stock or asset purchase, such third party will possess the Information, including Personal Information, collected by us and will assume the rights and obligations with respect thereto as described in this Policy;
    7. in aggregated or other non-personally identifiable form; and/or
    8. in accordance with your consent.

    We do not sell your Personal Information to third parties for their marketing purposes.

    Additionally, we may share your Information, including Personal Information in aggregated, de-identified form, with third parties including our service providers, business partners, and advertisers, any of whom may use such Information for their own marketing purposes.

  6. Your Choices

    We provide you with the opportunity to update and/or delete certain Personal Information and to opt-out of having your Personal Information used or disclosed for certain purposes. For example, you may

    1. correct, update, and deactivate your online account;
    2. change your preferences for certain communications (e.g., product information and marketing communications) sent by email, mobile messaging, etc.;
    3. choose whether to receive promotions and offers from us;
    4. request that we do not share your Personal Information with third parties for their marketing purposes; and/or
    5. request access to your Personal Information.

    You may exercise your choices by contacting us via the contact information provided at the end of this Policy, via your online account, or following the instructions provided in communications sent to you.

    Because we plan our communications in advance, it may take several weeks for your request to become effective. If you continue to receive our communications after expressing an opt-out preference, please let us know so that we can investigate the situation. We will, however, continue to send transaction-based emails if you place an order, purchase a product, request customer support, or make similar requests.

    In some cases, if you choose not to provide us with the requested Information, you may not be able to utilize certain features of our Online Services and we may not be able to provide certain products, promotions, and offerings to you.

    Data Collection Tools. You may be able to opt-out of the automatic collection of some Information by referring to your web browser's or mobile device's options or settings menu. However, doing so may disable many of the portions, features, or functionality of our Online Services. For example, most web browsers automatically accept cookies, but you have the choice to set your browser to accept or reject cookies. Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences or visit http://www.allaboutcookies.org for more information.

    Location Data. You may opt-out from allowing us to have access to your location data by adjusting the permissions in your mobile device, though some features of our Online Services may not function properly if use or availability of location data is impaired or disabled.

    Third Party Service Providers. If you have submitted your Personal Information on a page provided in conjunction with one of our third party business partners or service providers, your Personal Information may also be maintained by such partner or the service provider. You will need to contact them separately to request removal of your Personal Information from their database.

    Targeted Advertisements. You can also opt-out of the collection of web viewing data for interest-based advertising and other applicable uses by certain companies. Please visit http://www.aboutads.info/choices for more information. Information regarding your usage of the Online Services may still be collected for research, analytics, or internal operations purposes. We are not responsible for the effectiveness of any such opt-out options.

  7. Information Security

    We seek to keep your Personal Information secure and implement reasonable physical, electronic, and administrative safeguards to help us protect your Personal Information for unauthorized access, use, and disclosure. We use encryption technology to secure your Personal Information during transport when you order products and when we store your Person Information in our PCI compliant datacenters. Please note that email is not encrypted and is not considered to be a secure means of transmitting credit card information. Therefore, we will never ask for credit card information to be sent in email.

    No method of electronically transmitting or storing data, however, is ever completely secure, and therefore, we cannot guarantee that your Personal Information will never be accessed, used, or disclosed in a manner that is inconsistent with this Policy.

    In the event that any Personal Information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised, and take other steps in accordance with any applicable laws and regulations.

  8. Links, Third Party Websites, and Social Media Platforms

    Our Online Services and communications may contain links to third party websites and social media platforms such as Facebook or Twitter, and our products may be advertised and/or offered on third party websites ("Linked Sites"). We are not responsible for the privacy practices, policies, or content of any Linked Sites, even if you link to them from our Online Services or communications. This Policy does not apply to any Linked Sites. We have no control over the collection or use of Information, including Personal Information, on any Linked Site. We encourage you to read and understand the privacy practices of any Linked Sites that you visit.

  9. Users Outside the United States

    Our Online Services are provided from within the United States and are subject to the applicable state and federal laws of the United States. The data protections and other laws of the United States may not be as comprehensive as those in your country. If you use our Online Services, you consent to transfer of your Information to our facilities in the United States and the use and disclosure of your Information in accordance with this Policy and subject to such laws.

  10. Children's Privacy

    We do not knowingly solicit or collect Personal Information online from children under the age of 13 without verified parental or guardian consent. Please contact us as provided below in the Contact Us section if you believe we may have collected such information without parental or guardian consent.

  11. California Residents' Privacy Rights

    Residents of the State of California may request a list of all third parties to which we have disclosed certain personal information (as defined by California law) during the preceding year for those third parties' direct marketing purposes. If you are a California resident and want such a list, please contact us via the Contact Us information provided below. For all requests, you must put the statement "Your California Privacy Rights" in the body of your request, as well as your name, street address, city, state, and zip code. Please note that we will not accept requests via the telephone, and we are not responsible for notices that are not labeled or sent properly, or that do not have complete information. Please allow 30 days for a response

    California's Do Not Track Notice: At this time, there is no worldwide uniform or consistent industry standard or definition for responding to, processing, or communicating Do Not Track signals. Thus, like many other websites and online services, our Online Services are currently unable to respond to Do Not Track Signals. To find out more about "Do Not Track", you may wish to visit http://www.allaboutdnt.com.

  12. Email Security

    "Phishing" is a scam designed to steal your Personal Information. If you receive an email that looks like it is from us asking you for your Personal Information, please notify us as provided below.

  13. Contact Us

    If you have any questions about this Policy or our use of your Personal Information, please contact us by any of the following methods:

    1. Email: support@privoro.com
    2. Telephone: +1 (844) PRIVORO774-8676
    3. USPS: 3100 W Ray Rd, Ste 201, Chandler, AZ 85226
  14. Last Update

    This Privacy Policy was last updated on August 1, 2016.

Website Terms of Use

  1. Introduction and Acceptance of use

    ACCESSING, BROWSING OR OTHERWISE USING THE WEBSITE, THE MOBILE APPLICATION OR ANY ONLINE SERVICE OR OTHER DIGITAL ASSET OF PRIVORO (COLLECTIVELY, THE "SERVICES") INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS IN THIS AGREEMENT, SO PLEASE READ THIS AGREEMENT CAREFULLY BEFORE PROCEEDING.

    Privoro LLC ("Privoro" or "we" or "us") at privoro.com (the "Website") provides, to you, products, services and access to a variety of resources including the Website, Mobile Application and information about the merchandise (which may or may not be available for purchase) that are subject to the notices, and Terms of Use ("Terms of Use" or "Contract") set forth in this agreement (the "Agreement"). These Terms of Use apply to your access to, and use of, all or part of any Website, Mobile Application, online service or other digital asset of Privoro (collectively, the "Services"). These Terms do not alter in any way the terms or conditions of any other agreement you may have with Privoro for products, services, or otherwise.

    If you are using the Services on behalf of any entity, you represent and warrant that you are authorized to accept these Terms of Use on such entity's behalf, and that such entity agrees to indemnify Privoro for any potential violation(s) of these Terms of Use. In the event there is any conflict or inconsistency between these Terms of Use and any other terms and conditions that appear on the Services, these Terms of Use will govern.

    Any updates, enhancements, new features, and/or the addition of any new properties to the Services, are subject to these Terms of Use. By using any of the Privoro Services, purchasing products and services from the Website or using any Services, you accept and agree to these Terms of Use, Privoro's Privacy Policy and applicable terms and conditions, policies or disclaimers found in any of the Services or referenced herein.

  2. Changes to the Terms of Use and the Services

    Privoro and Privoro.com are both work in progress, and as such things may change, be added or be taken away. We reserve the right to update the Services and these Terms of Use from time to time, at our discretion and without any notice. It is solely your responsibility to keep up-to-date with the latest Terms of Use and applicable policies to understand the terms and conditions that apply to your use of our Services by checking back regularly. If you do not agree to the amended terms, you must stop using the Services. Your continued use of these Services following the publishing of updated Terms of Use will be taken to mean that you have read and agree to the changes.

  3. Conflict of Terms

    In the event there is any conflict or inconsistency between these Terms of Use and any other terms and conditions that appear on the Services, these Terms of Use will govern.

  4. Limited License

    Privoro grants you a non‐exclusive, non‐transferable, revocable License to access and use our Sites and Services strictly in accordance with this Agreement. Your use of our Sites and Services are solely for internal, personal, non‐commercial purposes, unless otherwise provided in this Agreement. No print outs or electronic versions of any part of our Sites or Services may be used by you in any litigation or arbitration matter whatsoever and under any circumstances.

  5. Privacy Policy

    You agree that all information you provide, whether for registration or other purposes, including without limitation by using any interactive features of the Services, is governed by our Privacy Policy. Our privacy policy, which sets out how we will use your personal information, can be found in the Privacy Policy located at the footer of each website page. These Terms of Use incorporate by reference the Privoro Privacy Policy. Your access to, and use of, all or part of the Services indicates your acceptance of this policy.

  6. Access/Use of the Sites

    Privoro hereby grants you permission to view, display, and download the material on any of the Services provided that:

    1. your use of the Services, as permitted, is solely for your personal, noncommercial use;
    2. you will not copy, republish or rebroadcast any part of the Services in any medium, other than as expressly permitted herein, without Privoro's prior written authorization;
    3. you will not alter or modify any part of the Services other than as may be reasonably necessary to use the Website for its intended purpose; and
    4. you will otherwise comply with the Terms of Use of this Agreement.

    This permission shall terminate automatically without notice if you breach this Agreement. Upon termination, you must immediately destroy any downloaded and printed copies of the Privoro Sites or Services or any portions thereof.

  7. Prohibited Access/Use of the Services

    By using the Services, you agree not to:

    1. commit or encourage a criminal offense;
    2. transmit or distribute a virus, spyware, Trojan, worm, logic bomb, Easter egg or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene;
    3. hack into any aspect of the Service;
    4. corrupt data;
    5. infringe upon the rights of any other person's proprietary rights; or
    6. deliver Spam, direct marketing communications or any unsolicited advertising, promotional materials or other forms of solicitation or commercial content.

    We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Services or to your downloading of any material posted on it, or on any website linked to it.

    You may not reproduce, distribute, display, sell, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile or otherwise exploit the Services or any portion of them unless expressly permitted by us in writing. You may not make any commercial use of any of the information provided on the Services or make any use of the Services for the benefit of another business unless explicitly permitted by us in advance. We reserve the right to refuse service, terminate accounts, and/or cancel orders at our discretion, without limitation, if we believe that customer conduct violates applicable law or is harmful to our interests.

  8. Copyright

    The Intellectual Property Rights in this website and the materials on or accessible via it belong to Privoro, LLC or its licensors. This website and the materials on or accessible via it and the Intellectual Property Rights therein may not be copied, distributed, published, licensed, used or reproduced in any way (save to the extent strictly necessary for, and for the purposes of, accessing and using this website). "Privoro" and the Privoro Logo are trademarks which belong to Privoro, LLC and they may not be used, copied or reproduced in any way without written consent from Privoro, LLC.

  9. Intellectual Property Rights

    You agree that the Services contain proprietary information and material that is owned by Privoro, and is protected by applicable intellectual property and other laws. For these purposes "Intellectual Property Rights" includes the following (wherever and whenever arising and for the full term of each of them): any patent, trademark, trade name, service mark, service name, design, design right, copyright, database right, moral rights, know how, trade secret and other confidential information, rights in the nature of any of these items in any country, rights in the nature of unfair competition rights and rights to sue for passing off or other similar intellectual or commercial right (in each case whether or not registered or registrable) and registrations of and applications to register any of them.

    You agree that you will not use such proprietary information or materials in any way whatsoever except for use of the Services in compliance with this Agreement. No portion of the Services may be reproduced in any form or by any means, except as expressly permitted in these terms. You agree not to modify, sell, distribute, or create derivative works based on the Services in any manner, and you shall not exploit the Services in any unauthorized way whatsoever, including, but not limited to, by trespass or burdening network capacity.

  10. Digital Millennium Copyright Act Compliance

    Privoro will respond quickly to claims of copyright infringement as found in our Content, according to the terms of the Digital Millennium Copyright Act of 1998 (DMCA) as found under United States law (17 USC § 512). If you believe any of your copyrights are infringed by our Content, please provide us with a written notice via mail, fax, or email that contains the following information:

    1. 1. An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;
    2. 2. A description of the copyrighted work that you claim has been infringed;
    3. 3. A description of where the material that you claim is infringing is located on our Website;
    4. 4. Your address, telephone number, and email address;
    5. 5. A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
    6. 6. A statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

    We are only required to respond to those notices that substantially comply with the above requirements. We will investigate your claim and will notify by the method of contact you used to file your notice with us.

  11. Severability

    In the event that any term, provision, covenant or restriction of this Agreement is held by a court of competent jurisdiction to be invalid, illegal, void or unenforceable, the remainder of the terms, provisions, covenants and restrictions set forth herein shall remain in full force and effect and shall in no way be affected, impaired or invalidated, and the parties hereto shall use their commercially reasonable efforts to find and employ an alternative means to achieve the same or substantially the same result as that contemplated by such term, provision, covenant or restriction. It is hereby stipulated and declared to be the intention of the parties that they would have executed the remaining terms, provisions, covenants and restrictions without including any of such that may be hereafter declared invalid, illegal, void or unenforceable.

  12. Indemnity

    You agree to fully indemnify, defend and hold us, and our officers, directors, employees and suppliers, harmless immediately on demand, from and against all claims, including but not limited to losses (including loss of profit, revenue, goodwill or reputation), costs and expenses, including reasonable administrative and legal costs, arising out of any breach of these Conditions by you, or any other liabilities arising out of your use of this Website or any other person accessing the Website using your personal information with your authority.

    This clause does not affect your statutory rights as a consumer, nor does it affect your contractual cancellation rights.

  13. Third Party Content

    Privoro may provide third party content on the Services and links to web pages and content of third parties (collectively, "Third Party Content") as a service to those interested in this information. We do not control, endorse or adopt any Third Party Content and can make no guarantee as to its accuracy or completeness. You acknowledge and agree that Privoro is not responsible or liable in any manner for any Third Party Content and undertakes no responsibility to update or review such Third Party Content. You agree that if you decide to visit a linked Third party Site or to use such Third Party Content contained therein, you do so at your own risk.

  14. Third Party Rights

    A contract under these terms and conditions is for our benefit and your benefit, and is not intended to benefit or be enforceable by any third party. The exercise of the parties' rights under a contract under these terms and conditions is not subject to the consent of any third party.

  15. Applicable Law

    You agree that these Terms of Use and any dispute arising out of your use or misuse of any of Privoro's Sites or Services or our products or services shall be governed by and construed in accordance with U.S. Federal Law and/or Laws of the State of Arizona, without resort to conflict of Law provisions.

  16. Disclaimer

    YOUR USE OF THE SERVICES IS AT YOUR OWN RISK. IF YOU ARE DISSATISFIED WITH THE SERVICES IN ANY WAY, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE ACCESSING AND USING THE SERVICES.

    ANY INFORMATION ON THE SERVICES ARE PROVIDED ON AN "AS IS" BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, PRIVORO EXCLUDES ALL REPRESENTATIONS AND WARRANTIES RELATING TO THESE SERVICES AND THEIR CONTENT OR WHICH IS OR MAY BE PROVIDED BY ANY AFFILIATES OR ANY OTHER THIRD PARTY, INCLUDING IN RELATION TO ANY INACCURACIES OR OMISSIONS IN THESE SERVICES AND/OR PRIVORO'S LITERATURE; AND EXCLUDES ALL LIABILITY FOR DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THESE SERVICES. PRIVORO DOES NOT PROMISE THAT THE SITE, SERVICES OR ANY CONTENT, SERVICE OR FEATURE OF THE SITE WILL BE ERROR-FREE OR UNINTERRUPTED, OR THAT ANY DEFECTS WILL BE CORRECTED, OR THAT YOUR USE OF THE SERVICES WILL PROVIDE SPECIFIC RESULTS. ALL INFORMATION PROVIDED ON THE SERVICES IS SUBJECT TO CHANGE WITHOUT NOTICE. PRIVORO CANNOT ENSURE THAT ANY FILES OR OTHER DATA YOU DOWNLOAD FROM THE SERVICES WILL BE FREE OF VIRUSES OR CONTAMINATION OR DESTRUCTIVE FEATURES. PRIVORO DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. PRIVORO DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS AND CONDUCT OF ANY THIRD PARTIES IN CONNECTION WITH OR RELATED TO YOUR USE OF THE SERVICES AND/OR ANY PRIVORO SITE. YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE SERVICES AND ANY LINKED SITES. YOUR SOLE REMEDY AGAINST PRIVORO FOR DISSATISFACTION WITH THE SITE OR ANY CONTENT IS TO STOP USING THE SERVICES OR ANY SUCH CONTENT. THIS LIMITATION OF RELIEF IS A PART OF THE BARGAIN BETWEEN THE PARTIES.

  17. Limitation of Liability

    IN NO EVENT SHALL PRIVORO, ITS AFFILIATES, OR ANY PROVIDERS BE LIABLE TO ANY PERSON FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, INCLUDING BUT NOT LIMITED TO ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTUIAL, PUNITIVE, OR OTHER DAMAGES (LOST PROFITS, BUSINESS INTERRUPTION, OR LOSS OF INFORMATION, PROGRAMS, OR DATA) RESULTING FROM YOUR USE OF OR INABILITY TO USE THE SERVCIES AND CONTENT, PROGRAMS, FEATURES, AND OTHER INFORMATION MADE AVAILABLE THROUGH THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME JURISDICTIONS DO NOT PERMIT THE EXCLUSION OR LIMITATION OF SUCH DAMAGES, IN SUCH JURISDICTIONS LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY SUCH APPLICABLE LAW.

  18. Information About Us And Our Product

    Information about our Product can be found on privoro.com, which is a Website owned by Privoro LLC and registered in Phoenix, Arizona, USA. The address for this website is

    3100 W Ray Rd, Ste 201, Chandler, AZ 85226

  19. Online Purchases/Terms of Sale

    All purchases made through our Website are governed by our Terms of Sale [insert hyperlink to terms of Sale], which are hereby incorporated into these Terms of Use for such purposes. Additional terms and conditions may also apply to specific portions or features of the Website or specific Services. For example, any Software or Mobile Applications purchased or distributed from or through the Services may be subject to the terms of a license agreement, which must be accepted by the user prior to download or use of the software.

  20. Written Communications

    Applicable laws require that some of the information or communications we send to you should be in writing. When using Our Site, you accept that communication with us will be mainly electronic. We will contact you by email or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

  21. Entire Agreement

    These terms and conditions and any document expressly referred to in them represent the entire agreement between us in relation to the subject matter of any Contract and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing.

    We each acknowledge that, in entering into a Contract, neither of us has relied on any representation, undertaking or promise given by the other or be implied from anything said or written in negotiations between us prior to such Contract except as expressly stated in these terms and conditions.

    Neither of us shall have any remedy in respect of any untrue statement made by the other, whether orally or in writing, prior to the date of any Contract (unless such untrue statement was made fraudulently) and the other party's only remedy shall be for breach of contract as provided in these terms and conditions.

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